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Professional Arrears Recovery

At Du Plessis Arrears Management, we specialise in professional, efficient arrears recovery for Body Corporates and Homeowners Associations. Our service model focuses on clear communication, strong credit control processes, and cost-effective recovery strategies.

We are not a law firm, and all formal legal action is handled by our partner attorneys on retainer. Our role is to manage, coordinate, and streamline the entire arrears process from start to finish.

Arrears & Credit Control Management

We provide proactive and structured credit control designed to reduce arrears and improve cash flow.

  • Monitoring overdue accounts daily and monthly
  • Payment arrangement negotiations
  • Identifying chronic non-payers and advising on next steps

Pre-Legal Debt Recovery

Before matters escalate to attorneys, we manage all administrative recovery steps to reduce unnecessary legal costs.

  • Issuing administrative final demand letters
  • Communicating with owners regarding outstanding balances
  • Preparing full documentation packs for legal referral
  • Tracing and skip-tracing absconded or unresponsive owners

Outsourced Legal Collection

(Through Attorneys on Retainer)

We provide seamless coordination with our partnered attorneys to ensure efficient legal recovery when needed.

  • Preparing and handing over complete files to attorneys
  • Issuing instructions on behalf of trustees
  • Monitoring legal progress and providing regular updates
  • Advising trustees on legal cost exposure and timelines
  • Ensuring alignment between managing agents, trustees, and attorneys

Mediation & Negotiated Settlements

Not every matter needs to escalate to legal action. We assist with facilitating amicable resolutions.

  • Negotiating sustainable payment plans
  • Mediating disputes between owners and trustees
  • Facilitating amicable resolutions that protect relationships and avoid litigation
  • Monitoring compliance with agreed terms
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Get In Touch With Us

Contact us today to discuss how we can assist with your arrears management and legal recovery needs.

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